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The first set of questions I ask perspective clients: How can I help? How can I add value? What can I do to make your

Since going out on my own perspective clients often say “My business is different, this area of retail is different to what you’re used to” 

Manage the managers and not the stores. Data is gold, whatever your KPI results show, use that information to grow sales and manage performance. Have

Sales, Units per Transaction (UPT), Average Transaction Value (ATV), Conversion, Mystery shopper, wage to sales, staff turnover etc.  Managers and area managers have lots of

What gets measured gets done!  A colleague of mine always states “you miss a project one day at a time”.  Set specific goals & targets

Retail isn’t easy, people think it’s easy.  People think “O I could do that, I can pick nice stuff” Picking product is the tip of